Data Privacy

This website (www.officialwesthamauction.com) and the auctions, sales of goods and services provided through the websites are provided by Sportnex GmbH, and can be used by our customers with a central, free customer account.

Protection of your personal data is very important to us. If we collect data from you as part of our service offering this is data is used for the fulfillment of the services/goods you have ordered.

We do not pass on personal data to third parties unless this is required for us to fulfil the delivery of the goods and service offered, or unless you have given us your consent to do so. Please note: as part of our service and fulfilment process it may be necessary to pass on your address details to a shipping company, to West Ham United or in some cases to a partner or manufacturer providing or manufacturing the goods.

All areas in which customer-specific data are transmitted are of course protected by SSL encryption.

Part of our service offering requires us to set browser cookies. Cookies are small pieces of data that your internet browser saves on your computer. Information about your visit to our website can be stored in these cookies. Cookies are required only for active participation in auctions. Most browsers are set to accept cookies as standard. However, you can configure your browser to reject cookies or to ask for prior confirmation from you. If you do reject cookies in your browser you may find that you are no longer able to participate in auctions because the auction system requires cookies to be enabled to work.

Cookie Lifetime Purpose
__utma; __utmb; __utmc; __utmz;_ga, _gat  
session Google Analytics tracking cookie. These cookies give us information on how users move around the website.   We use the data to see what is popular on the site and not, which enables us to work to improve the site.  We cannot identify individual users from the information these cookies provide to us.
frontend, nocache 3600 seconds Cookies responsible for keeping session alive for logged in customers
complianceCookie 30 days This cookie is set when you view the cookie message at the top of the page for the first time. This prevents further visits to the site showing this message.

We would ask you to understand that the nature of our service means it cannot be used anonymously. Only with identifiable users are we able to ensure adherence to our conditions of use.

Please also note that customer data can be provided to West Ham United for further commercial use if the customer has opted into receiving our newsletter at account signup.

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are saved on your computer and that allow analysis of your use of the website. The information generated by the cookie about your use of the website (including your IP address) is transmitted to a Google server in the USA, where it is saved. Google will use this information to evaluate your use of the website, to compile reports about the website activity for the website operator and to provide other services associated with the website use and internet use. If necessary, Google will also communicate this information to third parties, if this is required by law or if third parties process these data on behalf of Google. Under no circumstances will Google link your IP address with other data from Google. You can prevent the installation of cookies using a corresponding setting in your browser software; however, we would point out that you might not be able to fully use all functions of this website in this case. By using this website, you agree to Google processing the data collected about you in the way described above and for the purpose specified above.

The website www.officialwesthamauction.com and the auctions, sales of goods and services provided through the website are provided by Sportnex GmbH.